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For discharge planners, social workers & first responders

When a senior can't safely go home, you need a partner who answers the phone and moves fast. Novita Way works with families to find appropriate assisted living, memory care and skilled nursing placements across Pinellas, Hillsborough, Pasco and Manatee counties.

Hospital & rehab discharge teams

Send us the family's contact and the discharge date. We contact the family quickly, share options with current openings, and keep you posted so the discharge stays on track.

Social workers & case managers

We help families who are overwhelmed: sorting care levels, budget, benefits questions and the move itself, so your caseload keeps moving.

First responders

On a lift assist or welfare check and the person clearly can't stay home safely? Give the family our number. We take it from there, at no cost to them.

We share only what's needed to help, and only with the family's permission. If abuse, neglect or exploitation is suspected, please report it to the Florida Abuse Hotline at 1-800-962-2873. In an emergency, call 911.

How to refer

  1. Call (727) 632-8291 or send the form.
  2. Give us the family's name and number and the timeline (with their OK).
  3. We reach out quickly and keep you updated.

Make a referral

We usually reply the same day. For the fastest help, call (727) 632-8291.