For Families
Questions to ask a home care agency
How to choose in-home help safely in Florida.
- Are you licensed by AHCA as a home health agency or nurse registry, or registered for homemaker/companion services? (Check FloridaHealthFinder.)
- Are caregivers employees or independent contractors?
- Are caregivers background screened, bonded and insured?
- What training do they have, including dementia care?
- Minimum hours per visit? What does it cost per hour?
- Who do we call nights and weekends?
- What happens if a caregiver calls out?
- Do you accept long-term care insurance or VA benefits?
General information only, not medical, legal or financial advice. Programs and amounts change; confirm with the official source or a qualified professional.