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For Families

Memory care tour checklist

What to look for and ask when touring memory care.

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  • ☐ How are doors and the outdoor area secured?
  • ☐ What dementia training do staff complete, and how often?
  • ☐ Staff-to-resident ratio on days, nights and weekends
  • ☐ How are behaviors like wandering, agitation or refusing care handled?
  • ☐ Daily routine and activities designed for memory loss
  • ☐ How are meals and hydration supported?
  • ☐ How are families updated?
  • ☐ When would a resident need to move to a higher level of care?
  • ☐ Is there a separate memory care fee?

Notice

  • Are residents engaged or mostly sitting?
  • Do staff speak to residents calmly and by name?
  • Is it clean, calm and well lit?

General information only, not medical, legal or financial advice. Programs and amounts change; confirm with the official source or a qualified professional.

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